Legal

Privacy Policy

Last updated: 2026-05-10

M-Cool House Organizer Company Limited ("M-Cool House", "we", "our", or "us") respects your privacy. This policy explains what information we collect when you visit mch-organize.com, contact us, or work with us as a client, supplier, or guest at one of our events, and how we use and protect that information.

1. Information we collect

We collect only what we need to respond to you and deliver our services:

• Information you give us — your name, company, email, phone number, and the event details you submit through our contact form.
• Information collected automatically — basic technical data like your browser type, device, and pages viewed, used in aggregate for site improvements.
• Event-related information — guest lists, registration data, photographs, and feedback that clients share with us in the course of producing an event.

2. How we use your information

• To respond to inquiries you send through our contact form.
• To plan, produce, and report on events under contract with our clients.
• To improve our website and services.
• To comply with legal obligations under Thai law.

We do not sell your information, and we do not use it for advertising profiling.

3. How we share information

We share information only with:

• Service providers we engage to deliver an event (venues, suppliers, transportation, hospitality), under appropriate confidentiality.
• Authorities where required by law.
• Cloud providers that host our website and email (e.g. Cloudflare for site delivery, our email provider for inbox handling).

4. International transfers

Some service providers operate outside Thailand. Where this is the case, we ensure an appropriate level of protection consistent with the Thai Personal Data Protection Act B.E. 2562 (2019).

5. Data retention

We keep personal data only as long as needed for the purpose it was collected, or as required by law (typically up to 7 years for tax and contract records).

6. Your rights

Under Thai data protection law you may:

• Request access to the personal data we hold about you.
• Ask us to correct or delete it.
• Object to or restrict our processing of it.
• Withdraw any consent you previously gave.

To exercise any of these rights, email us at chonlakot@mch-organize.com. We respond within a reasonable timeframe.

7. Cookies

Our website uses essential cookies only — for example, the secure session cookie that keeps administrators logged in to the CMS. We do not use third-party tracking or advertising cookies.

8. Security

We use industry-standard practices to protect personal information: TLS encryption for all web traffic, password hashing for admin accounts, and access control on the systems where we store event data.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

10. Contact

Questions about this policy or your personal data:
M-Cool House Organizer Company Limited
Email: chonlakot@mch-organize.com
Phone: +66 092 419 3953